This Acting Effectively on a Team online training course was designed for all employees and supervisors. This course will help you contribute more effectively to your team and help your teammates do the same. It will expand your understanding of the challenges teams face and what you can do to overcome them.
This Board Behavior online training course is designed for new board members and other employees who aim to become board members. Working as a team is challenging, and it is no different when it comes to an organization's board of directors. Group cohesion in vision, mission, and action is critical. A high-functioning board trusts each other while being unafraid to face challenges together to achieve a common goal. This course highlights how to overcome issues in board dynamics, which will enable boards to be effective and efficient.
This Business Continuity Planning: An Overview online training course is designed for employees in all industries with responsibilities for maintaining business functions and processes. Business Continuity Planning (BCP) is a comprehensive strategy to ensure the continued operation of critical business functions and processes in the event of disruptions or disasters. Learn about identifying potential risks and vulnerabilities, assessing their potential impact on business operations, and developing strategies and procedures to mitigate those risks and maintain continuity.
This Business Essentials: Change Management online training course will explore change management in the workplace and help to improve your change management skills. This course will cover how to recognize individual responses to change, how to manage change in the correct way, and change management strategies including Prosci’s 3 Phase Process Change Management Strategy.
This Business Essentials: Discrimination in the Workplace online training course will discuss discrimination in the workplace with real-life scenarios. This course will help to improve your understanding of the definition of discrimination, how to identify discrimination in the workplace, what constitutes unlawful discrimination and retaliation, and understand your organization's illegal discrimination policy.
This Business Essentials: Harassment in the Workplace online training course is designed for all employees and deals with workplace harassment. This course will improve your understanding of the definition of harassment, understand your organization's harassment policy, help identify harassment in the workplace, and test your understanding of harassment.
This Business Essentials online training course provide fast, focused, video-based online training for the busy professional. Business Essentials: Managing People course presents four short video modules on key topics for new and experienced supervisors: setting boundaries, delegating, performance reviews, and managing workplace conflict. This course was designed for managers or supervisors.
This Business Essentials: Project Management online training course provide fast, focused, video-based micro online training for the busy professional. This Business Essentials: Project Management course will help improve your project management skills with instruction on procurement processes, project coordination within different organizational structures, and conducting economic feasibility and risk assessments.
This Business Etiquette: Accelerate Your Career online training course will introduce you to business etiquette principles and practices. This course will show you how they can be applied in typical business situations to put yourself and others at ease. Business Etiquette improves your chances of advancement and benefits your organization.
This Business Writing – Being Effective online training course shows you precisely how to jump from planning a business message to the actual research, writing, and revising of the message. You will learn formal and informal methods of conducting research and generating ideas; how to organize your information; how to write a solid first draft; and how to edit it for accuracy, proper grammar, and syntax.
This Business Writing – Letters and Emails online training course is designed for business owners, managers, and employees. This course will help you write coherent business messages – letters, memos, and emails. You will learn how to correspond with different audiences and to plan and structure different kinds of correspondence—letters, memos, and emails.
This Business Writing – Preparation online training course is designed for business owners, managers, and employees. This course provides an introduction to the writing process and the techniques for writing effective business messages. Understanding the basics of business writing is crucial to your success. Whether you are an executive vice president or a trainee, you will benefit from this course.
This Business Writing – Reports and Proposals online training course is designed for business owners, managers, and employees. This course presents techniques for writing two crucial business documents—proposals and reports. It covers various types of business reports and proposals and outlines the basic components of each kind of business report and proposal in use today.
This Change Management online training course describes how to plan the change process, address the phases of transition, and ensure results. Organizations and businesses go through the change process on a fairly frequent basis. To achieve meaningful results, it is important for everyone involved in the process—initiators and executors—to support the change and to work together.
This Cloud Computing: An Introduction online training course introduces learners to the exciting world of cloud computing and will learn to define cloud computing. The learner will explore how cloud computing evolved, describe how businesses can benefit from cloud computing, draw attention to the risks of cloud computing, and conclude with the practicalities of its implementation.
This Communicating as a Team online training course is designed for all employees working within a team.
Organizations today are leaner and flatter, and they increasingly rely on employee teams to handle projects. Therefore, communication within teams is crucial to an organization's success. This course helps you develop more powerful, effective team communication skills, and acquaints you with techniques.
This Communicating at Work online training course is designed for supervisors and employees. This course explores the fundamentals of both interpersonal and organizational communications, it also provides a solid grounding in business ethics. This course goes into depth about how your success in the new workplace depends on excellent communication skills.
This Communicating Cross Culturally online training course is designed for employees in the workplace. The workplace has changed dramatically in the past few decades. These changes have brought people from diverse cultures together and created workplace communication difficulties. This course provides a broad overview of problems and solutions for cross-cultural workplace communication.
This Communicating Interpersonally online training course is designed to help you learn to communicate effectively and how to practice perfecting and mastering these skills. This course will discuss how to improve your interpersonal communication skills, how to avoid adversarial situations, and how to communicate more effectively with managers and co-workers.
This Communicating Negative Messages online training course is designed for employees, employers, and business communicators. This course outlines strategies for presenting negative messages both inside and outside an organization and explores tactful, effective strategies for communicating bad or unwelcome news to others. You will learn strategies for presenting negative messages both inside and outside an organization.
This Communicating Non Verbally online training course is designed for all employees and explores how the signals projected through body language impacts the message you deliver. This course provides an introduction to the meaning of signals projected through body language. By learning the techniques presented in this course, and developing your communication skills, you can become a more effective communicator.
This Communicating Persuasively online training course is designed for all levels of employees – including sales and marketing staff. This course presents techniques in the art of persuading others. It shows you how to use the 3-x-3 writing plan to organize and compose persuasive internal messages, sales messages, news releases, claims and adjustments, and action requests.
This Communicating Proactively online training course presents three proactive communication models and provides multiple examples that will help you identify the components of each. The three models include the explanation model, the agreement model, and the closure model. Through these three models, you will learn how will how to become a stronger, more positive communicator.
This Communicating Reactively online training course discusses techniques to use when communicating with someone who questions what you are saying, or doubts that the information you are providing is correct. In this course, you will learn to use non-confrontational methods to clarify information and how to participate in constructive, positive communication.
This Communication Basics online training course is designed for employees, employers, and business communicators and explores the communication process and how you can send clear and consistent messages. This course will introduce you to the basics of effective communication so you can be on your way to having greater confidence in your ability to make sure that your messages are understood.
In this Compensation and Benefits Planning for Small Business online training course, we will review four key aspects of an effective compensation plan: salary administration, pay equity, compensation strategies, and benefits. Your compensation system is a critical part of your overall business strategy. It has a direct impact on your ability to attract and retain employees, as well as on your organizational culture.
This Conflict Management online training course is designed for employers, managers, and supervisors. This course will help you understand the difference between good or "functional" conflict and bad or "dysfunctional" conflict and provide a useful model of conflict development that can be used to diagnose and treat conflicts in the workplace.
This Coping with Change online training course is designed for all employees and explores the cause and effects of organizational change and how to manage challenges in the process. This course will give you an understanding of the process of change and the typical responses to it, you will be able to use proven techniques and strategies to decrease the stress of change.
In Delegating I online training course, we will explore the fundamentals and guideline of delegating. In Delegating II online training course we will recommend strategies that you can use to delegate effectively. It will also explore ways to handle delegated tasks that get stalled and celebrate ones that are successfully completed.
This Delegating online training course is designed for employees leading teams, supervisors and managers.
Delegation is an integral part of employee development, product improvement, and workload management. When done correctly, it can make your job easier and your subordinates' jobs more fun. By using just a few key tips and strategies, you can make it a win-win situation.
This Delivering Effective Feedback online training course was designed for employees seeking to grow in a management role and managers who want to develop their leadership skills. This course will provide you with strategies to give effective feedback that serves as a tool to enhance performance and morale within the company.
This Developing A Strong Leadership Team online training course delivers the key elements of how to create a leadership team that is a model for the rest of the organization. This provides practical tools and methods to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities.
In this Effective Leadership online training course, you will have an opportunity to explore essential leadership skills. An effective leader knows how to mentor employees as they take on new projects and strive to grow professionally. This course will teach you the skills of effective leadership, how to motivate employees, overcoming negativity and how to coach employees.
This Email Etiquette online training course is designed for all employees and explores the best practices for using email effectively and efficiently and presents five principles of good communication that will improve the quality of your email and ensure that your messages have the desired effect. Learn how to format an email; strategies for managing email; and how to apply the principles of good communication to email.
This Employee Share Ownership Plans for Owners online training course gives a fundamental level of understanding as to why ESOPs are being adopted by successful business enterprises. This course takes learners through an interactive journey of explaining what is an ESOP, why an owner should consider establishing an ESOP, how an owner can begin a path towards ESOP implementation, and who is a good ESOP candidate.
In this Empowering Your People online training course, you will examine the process of motivating and working with people that you lead and building relationships with the people you lead. This course will discuss the use of motivation to inspire in the workplace, how to identify techniques for working with people and how to understand how to use incentives and discipline.
This Enhancing Your Speaking Skills online training course is designed for anyone who needs to improve public speaking and oral presentation skills. This course contains information on visual aids, verbal signposts, and planning and organizing material. Your self-confidence will increase as you master your material and learn effective, successful public speaking methods.
The Fundamentals of Ownership Thinking online training course will explain the importance of ending cultures of workplace 'entitlement' while taking the learner through the exciting and revolutionary Ownership Thinking methodology. This course will explore will basic financials to your employees, the basics of the Ownership Thinking Model, and how to identify Key Performance Indicators.
This Health and Safety for Small Business online training course introduces owners and managers to the types of health and safety problems that can occur in small businesses and gives practical information and tips regarding strategies to identify hazards and manage risks, identify the health and safety responsibilities of employers and identify key components of an effective health and safety program.
This Introduction to Emotional Intelligence online training course will give you an overview of EI and strategies to improve your own emotional intelligence. Emotional Intelligence is defined as the ability to recognize and manage emotions, both in ourselves and in others. Many people believe that EI is as important as IQ as an indicator of success in life and in the workplace.
This online Leadership for the Future training course is a five-part program designed to help you develop the skills and attitudes you need to take an efficient and effective leadership role in your organization. The program will lead you through the process of becoming an effective leader in an organization, including ideas for personal development, the creation and implementation of vision, and working with people.
This Leading Your Resources online training course is designed for all leaders in an organization or anyone seeking a leadership role. Leading people involves more than a vision and the ability to communicate is also a strategic activity. This course looks at the strategic aspects of leading people and will explore the skills you need to lead and motivate your human resources and skills for talent mining and team building.
This Managing a Remote Workforce online training course explores the challenges of managing a remote workforce and outlines strategies that managers can use to keep their teams engaged and productive.
In times of crisis, employees are sometimes required to work from home. The transition from the traditional workplace to a remote environment is not easy.
This Managing Change online training course is designed for supervisors, managers, and all employees tasked with managing change. This course outlines the skills required to manage organizational change and prepare for it. Once these management processes are set, you can continue to reinforce the change so that it becomes commonplace and part of the organization’s culture.
This Managing Workplace Stress online training course is designed for all employees and supervisors. This course covers topics including job stress, dealing with burnout and prevention tools, avoiding unnecessary stress and facts about stress. Learners will find tools to create a healthier workplace and a more peaceful outlook.
This Meeting Effectiveness online training course is designed for all employees and supervisors. Meeting Effectiveness teaches the skills needed to lead and participate in meetings effectively and efficiently. By applying the key skills in this course, you will find that meetings become more effective, more enjoyable, and less time consuming.
This Microsoft Excel: Getting Started online training course covers the basics on Excel worksheets and will provide learners with a solid foundation in creating, editing, and formatting spreadsheets.
This Microsoft Outlook: Getting Started online training course is designed for users who want to learn how to efficiently manage their email, calendar, and contacts using Outlook.
This Microsoft PowerPoint: Getting Started online training course is designed to introduce the fundamental features of PowerPoint, such as creating, formatting, and editing slides, inserting text, images, and multimedia, and adding animations and transitions.
This Microsoft Word: Getting Started online training course is designed for all business administrative personnel. This course will demonstrate how to edit, format, and save documents, as well as how to use tools such as templates, tables, and graphics.